What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Emails are not Showing Up

    Asked by ceffarmoor on February 17, 2016 at 06:26 PM

    My emails from this form are not showing up:

    https://www.jotform.com//?formID=53066935376969

     

    My assistant Shari is getting her copy, but I am not receiving mine anymore.  The last one that I received was on 2/9/2016.  For some reason, the email stopped.

    Doug

    Page URL:
    https://www.jotform.com//?formID=53066935376969

    Emails showing up JotForm www email
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    JotForm Support

    Answered by Chriistian on February 18, 2016 at 03:14 AM

    It appears that your email address was added to the bounce list, which is why you were not receiving any emails. I have removed the email from the list so you should now receive the email notifications. 

    You can also check on your account if an email address is in the bounce list and remove it. Simply follow this guide: How to remove your email address from bounce list