What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I getting 'over alloted quota' error?

    Asked by 4milestore on February 17, 2016 at 08:07 PM

    I have deleted all other forms I had, and am still getting this error.  I only have 25 of 110 submissions.  I also shared your site on FB THREE times, and it recognized none of them.  So frustrated, as I sent this out to a large group and everyone is getting the error.  As you know, you often don't get a second chance to get people to fill something out.  please help!

    Page URL:
    https://form.jotform.com/60210357178148

    over quota error form error over quota error getting an error
  • Profile Image
    JotForm Support

    Answered by Jan on February 18, 2016 at 05:07 AM

    Your account is currently active. It is not suspended or disabled. I checked your form and it is working properly.

    Please try using this URL: https://www.jotform.us/form/60210357178148

    Let us know if you're still having issues. Thank you.

  • Profile Image

    Answered by 4milestore on February 21, 2016 at 12:27 AM

    No... no it's not. 

     

  • Profile Image
    JotForm Support

    Answered by Jan on February 21, 2016 at 03:12 AM

    I checked it again and it shows that the form is displaying properly.

     

    May I know if this is the form you're referring to. Also, is this form embedded on a webpage? Do you see the error once you completed the form and hit submit? 

    Please share a screenshot to us of the whole screen if possible so that we can further investigate. We'll wait for your reply. Thank you.