Why am I getting 'over alloted quota' error?

  • 4milestore
    Asked on February 17, 2016 at 8:07 PM

    I have deleted all other forms I had, and am still getting this error.  I only have 25 of 110 submissions.  I also shared your site on FB THREE times, and it recognized none of them.  So frustrated, as I sent this out to a large group and everyone is getting the error.  As you know, you often don't get a second chance to get people to fill something out.  please help!

    Page URL: https://form.jotform.com/60210357178148
  • Jan
    Replied on February 18, 2016 at 5:07 AM

    Your account is currently active. It is not suspended or disabled. I checked your form and it is working properly.

    Why am I getting over alloted quota error? Image 1 Screenshot 20

    Please try using this URL: https://www.jotform.us/form/60210357178148

    Let us know if you're still having issues. Thank you.

  • 4milestore
    Replied on February 21, 2016 at 12:27 AM

    No... no it's not. 

     

  • Jan
    Replied on February 21, 2016 at 3:12 AM

    I checked it again and it shows that the form is displaying properly.

    Why am I getting over alloted quota error? Image 1 Screenshot 20

     

    May I know if this is the form you're referring to. Also, is this form embedded on a webpage? Do you see the error once you completed the form and hit submit? 

    Please share a screenshot to us of the whole screen if possible so that we can further investigate. We'll wait for your reply. Thank you.