Why am I getting 'over alloted quota' error?

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    4milestore
    Asked on February 17, 2016 at 08:07 PM

    I have deleted all other forms I had, and am still getting this error.  I only have 25 of 110 submissions.  I also shared your site on FB THREE times, and it recognized none of them.  So frustrated, as I sent this out to a large group and everyone is getting the error.  As you know, you often don't get a second chance to get people to fill something out.  please help!

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    Jan
    Answered on February 18, 2016 at 05:07 AM

    Your account is currently active. It is not suspended or disabled. I checked your form and it is working properly.

    Please try using this URL: https://www.jotform.us/form/60210357178148

    Let us know if you're still having issues. Thank you.

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    4milestore
    Answered on February 21, 2016 at 12:27 AM

    No... no it's not. 

     

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    Jan
    Answered on February 21, 2016 at 03:12 AM

    I checked it again and it shows that the form is displaying properly.

     

    May I know if this is the form you're referring to. Also, is this form embedded on a webpage? Do you see the error once you completed the form and hit submit? 

    Please share a screenshot to us of the whole screen if possible so that we can further investigate. We'll wait for your reply. Thank you.