What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If people fail to complete the form can I see what question / page they got to before closing?Asked by locky on February 17, 2016 at 09:44 PM
I want to increase conversion from starting a form to completion of the form. At the moment I have no visibility of what question is causing the most friction and need this info in order to optimise the form.
We do not collect partially filled forms at this time. However, it should be possible with a third party integration added to the form, please see the next post.
I have also attached a feature request ticket to this thread and forwarded it to our developers to see if we can implement a native tracking option at some point. We will let you know if we have any updates.