How to restore form to one of its previous versions

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    PensacolaMESSHall
    Asked on February 17, 2016 at 10:01 PM

    All of my hard work disappeared!!!

    I had my form almost perfect, with a zillion conditionals, etc. I tested it several times, saving it all along, and then clicked Support to find out something extra to add. When I used my browser's back button, it reverted to a version that I had saved days ago. Is there anyway you can recover the form with all of the conditionals and everything (they are a real pain to enter, by the way)? 

    So very very very upset to lose about 3 hours of work! You need to fix your software! The form _was_ https://form.jotform.com/60456902564963.

  • Profile Image
    Mike
    Answered on February 18, 2016 at 06:16 AM

    There is a Revision History tool available at JotForm which can be used to restore the forms to their previous versions.

    How to View Form Revision History

    Please give it a try and let us know if you need any further assistance.

  • Profile Image
    PensacolaMESSHall
    Answered on February 18, 2016 at 07:46 AM
    Very glad to have that option, and it did show me my work. I clicked on the
    version I wanted, and it has the green check box saying "current version".
    However, when I then go to "edit form", it is the ancient version, so I
    can't actually get to the revision I wanted to make it the form. A little
    confused.
    ...
  • Profile Image
    PensacolaMESSHall
    Answered on February 18, 2016 at 07:46 AM
    I just realized something. The last revision yesterday was adding a page
    break. I looked at the ancient version of the form after I chose this
    revision and saw that a page break was added to it. Do I have to choose all
    of the revisions (hundreds) individually?
    ...
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    david
    Answered on February 18, 2016 at 11:47 AM

    You should be able to restore to a specific version.  When I checked your revision history, there were quite a few restore points, including when you made the most changes:

    Is one of these not the correct version of the form you are looking for?