What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to restore form to one of its previous versions

    Asked by PensacolaMESSHall on February 17, 2016 at 10:01 PM

    All of my hard work disappeared!!!

    I had my form almost perfect, with a zillion conditionals, etc. I tested it several times, saving it all along, and then clicked Support to find out something extra to add. When I used my browser's back button, it reverted to a version that I had saved days ago. Is there anyway you can recover the form with all of the conditionals and everything (they are a real pain to enter, by the way)? 

    So very very very upset to lose about 3 hours of work! You need to fix your software! The form _was_ https://form.jotform.com/60456902564963.

    Page URL:
    https://form.jotform.com/60456902564963

    restore form revision history
  • Profile Image
    JotForm Support

    Answered by Mike on February 18, 2016 at 06:16 AM

    There is a Revision History tool available at JotForm which can be used to restore the forms to their previous versions.

    How to View Form Revision History

    Please give it a try and let us know if you need any further assistance.

  • Profile Image

    Answered by PensacolaMESSHall on February 18, 2016 at 07:46 AM
    Very glad to have that option, and it did show me my work. I clicked on the
    version I wanted, and it has the green check box saying "current version".
    However, when I then go to "edit form", it is the ancient version, so I
    can't actually get to the revision I wanted to make it the form. A little
    confused.
    ...
  • Profile Image

    Answered by PensacolaMESSHall on February 18, 2016 at 07:46 AM
    I just realized something. The last revision yesterday was adding a page
    break. I looked at the ancient version of the form after I chose this
    revision and saw that a page break was added to it. Do I have to choose all
    of the revisions (hundreds) individually?
    ...
  • Profile Image
    JotForm Support

    Answered by david on February 18, 2016 at 11:47 AM

    You should be able to restore to a specific version.  When I checked your revision history, there were quite a few restore points, including when you made the most changes:

    Is one of these not the correct version of the form you are looking for?