- dele360Asked on February 17, 2016 at 10:47 PM
My spreadsheets off my forms are not syncing as we are submitting any suggestions? We are syncing to google sheets? When we submit through the forms all of the data should add to the spreadsheets correct???Page URL:
- JotForm SupportBJoannaAnswered on February 18, 2016 at 06:28 AM
I have checked form you provided on your account that form is not integrated with Google Spreadsheet. If you want that submitted data are sent to your Google Spreadsheet once you form is submitted, you need to integrate your form with Google Spreadsheet. Inside of this guide you can find how to do it: http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet
In case that some other form that is integrated is not sending submitted data to Google Spreadsheet when you form is submitted, I would suggest you to re-integrate that form with Google Spreadsheet.
1. Removed the integration in your form.
2. Clear the Form cache.
3. Reintegrate the Google Spreadsheet.
Hope this will help. Let us know if you need further assistance.