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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet integration

    Asked by dele360 on February 17, 2016 at 10:47 PM

    My spreadsheets off my forms are not syncing as we are submitting any suggestions? We are syncing to google sheets? When we submit through the forms all of the data should add to the spreadsheets correct???

    Page URL:
    https://form.jotform.com/60439007753152

    My Forms syncing all correct
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    JotForm Support

    Answered by BJoanna on February 18, 2016 at 06:28 AM

    I have checked form you provided on your account that form is not integrated with Google Spreadsheet. If you want that submitted data are sent to your Google Spreadsheet once you form is submitted, you need to integrate your form with Google Spreadsheet. Inside of this guide you can find how to do it: http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet 

    In case that some other form that is integrated is not sending submitted data to Google Spreadsheet when you form is submitted, I would suggest you to re-integrate that form with Google Spreadsheet.

    1. Removed the integration in your form.

    2. Clear the Form cache.

    3. Reintegrate the Google Spreadsheet.

    Hope this will help. Let us know if you need further assistance.