What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account is suspended

    Asked by meliksah  on February 18, 2016 at 04:37 AM
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    JotForm Support

    Answered by Jan on February 18, 2016 at 09:02 AM

    The email (info@af**ilver.com) is associated with a guest account (guest_60481551846055). It is active and not suspended or disabled.

    Can you please provide the username and the email address of the suspended account? In this way, we can investigate what happened. We'll wait for your reply. Thank you.