What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF Form: Not working - stuck on "Working" status and never download the PDF

    Asked by IntouchGames on February 18, 2016 at 05:34 AM
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    JotForm Support

    Answered by EltonCris on February 18, 2016 at 09:47 AM

    Thanks for reporting. I was able to reproduce this problem when I tried it on your form. This seems happening on EU forms since it is working fine when I cloned your form here and export it to PDF (https://shots.jotform.com/elton/60483518028961.pdf).

    We will let you know once this is resolved.

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    JotForm Support

    Answered by mustafa on February 19, 2016 at 04:43 AM


    Problem has been fixed, you can obtain your PDF form now. Thanks for your patience.