What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to create an offline pdf and it won't create

    Asked by crosbydirt on February 18, 2016 at 08:25 AM

    I am trying to create an offline pdf and it just keeps saying working. It has let me do it at other times but lately it won't let me and this is the number one reason why we are using JotForm. Need this feature to work ASAP.

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    JotForm Support

    Answered by BJoanna on February 18, 2016 at 12:27 PM

    If I understood you correctly you are unable to create Fillable PDF form

    Please provide us ID of the form, that you are trying to convert to Fillable PDF form. 

    Also please note that sometimes long forms can not be converted to Fillable PDF form. Also there can be an issue with forms that have widgets, hidden fields, conditions and all other features that are not supported in Fillable PDF form. 

    Please read this general guide to know more about Fillable PDF forms: