What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    500 Internal Server Error nginx/1.9.3 when trying to edit form or view submissions

    Asked by thepack on February 18, 2016 at 09:55 AM

    Yikes! Is something happening on your end?

    I'm trying to edit a couple of my forms or view submissions and 90% of the times I'm getting:

    500 Internal Server Error nginx/1.9.3
    view submissions server error
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    JotForm Support

    Answered by Welvin on February 18, 2016 at 01:06 PM

    We are not getting any similar report for this today, I just checked it. Please try it again and let us know if you are still getting the same error so we can alert our developers about it.