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    Won't create the pdf of the form.

    Asked by gq1269 on February 18, 2016 at 10:02 AM

    I was able to create them into pdf form just the other day but now when I go in it just continues to show a yellow bar that says working and it never creates the pdf.  I tried to make a clone of it to see if that would help.

    Page URL:
    https://www.jotform.com/?formID=60483599844168

    create won't and Day Make
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    JotForm Support

    Answered by Charlie on February 18, 2016 at 01:16 PM

    Apologies for the inconvenience. The "Create PDF" function has some bugs and glitches and may not always work. Our developers are very aware of that and are continuously making improvements on it. 

    Please also refer to this guide about the converted fillable PDF form: http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator.

    I was able to convert it on my cloned form https://form.jotform.com/60484812251957. You could try cloning mine instead by following this guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL. Try converting the cloned form and see if that works. Apologies again for the inconvenience. 

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    Answered by gq1269 on February 18, 2016 at 02:46 PM

    Its because of the Heading I am adding.  If I remove the heading it works like it should.