What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The submissions for my form are not coming to my email./

    Asked by Hannah   on February 18, 2016 at 10:06 AM
    Submissions email
  • Profile Image
    JotForm Support

    Answered by david on February 18, 2016 at 01:11 PM

    Since you are currently using a Guest account, I am unable to check your form.  If you wouldn't mind registering your account with the same email address used to create your form, we can then take a look to see why the email is not triggering.