Xverify Email Widget

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    watchhelp
    Asked on February 18, 2016 at 11:37 AM

    Hello again,

    I LOVE the email verifying widget.

    For the second time in a week during testing I received an API Key error. The first time I went into the widget, re-entered the key and away we went. No idea why the error was thrown...

    This time I was unable to enter the widget back end...

    I removed the widget and reinstalled. Now I get "run the widget" but no icon to get into it...

     

    Please help,

    Thanks!

    Mark 

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    Kevin_G
    Answered on February 18, 2016 at 02:38 PM

    I cloned your form and seems like the widget was not added properly, I'm not able to open the wizard on it. However, when I added a new one it worked.

    This could be related to the issue that you are having, it could not be added properly to your form, I would suggest you to remove and add it once again, also make sure you are using the correct/valid API key, if could be possible get a new one.

     

  • Profile Image
    watchhelp
    Answered on February 18, 2016 at 02:46 PM
    Thanks Kevin,
    I will try that.
    Mark
    ...
  • Profile Image
    Kevin_G
    Answered on February 18, 2016 at 03:56 PM

    You're welcome.

    Sure, do let us know how it goes.