Fillable PDF form creator is not working

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    virtuallysorted
    Asked on February 18, 2016 at 11:40 AM

    Hi there

     

    I requested a PDF form for my latest survey but the little box is just saying "working" and not doing anything - I'm getting no notification or download or anything....Any tips?

     

    I'm using Firefox as my browser and the account is caroline@virtuallysorted.com

     

    Thanks

    Caroline

     

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    bigsem
    Answered on February 18, 2016 at 12:29 PM

    Hi Caroline and JotForm Team

     

    I get the same problem. It keeps circling "working" but nothing happens. I have tried in IE and Chrome. I have also tried different forms.

     

    I hope this problem can be fixed soon.

     

    Best

    Semir

  • Profile Image
    BJoanna
    Answered on February 18, 2016 at 03:29 PM

    I was able to replicate mentioned issue on my sample form.

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved.

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    mustafa
    Answered on February 19, 2016 at 04:42 AM

    Hi,

    Sorry for the problem, it has been fixed. You can download your PDF form now.

     

    Regards.

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    floridalenders
    Answered on June 18, 2016 at 06:54 PM

    Sorry - Mine still does not work.  Still getting "working" spin loading message

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    EltonCris
    Answered on June 18, 2016 at 08:52 PM

    @floridalenders

    Your question has been answered on this thread https://www.jotform.com/answers/864005. Once we have updates on the issue, we will let you know via that thread.