Why is not my auto reponder email going out?

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    rtucker
    Asked on February 18, 2012 at 10:14 PM
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    idarktech
    Answered on February 19, 2012 at 04:07 AM

     

    Hi there,

    I just tested your form and it seems to be fine, I did recieved the autoresponse message from your form. Can you please try again this time?

    Did this start to happen after you've switched to our new domain? If so, please switch it again to jotform.com and check if this resolves the problem.

    Just let us know if you need anything else. Thank you so much!

     

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    rtucker
    Answered on February 19, 2012 at 02:33 PM
    I have revise two forms and I receive no auto response when I have the full name Ronald Tucker and send to email address ronaldtucker@mac.com. The cites for the forms are www.epiccor.com and www.epicistore.com. I have use Ron Tempos sent to ronaldtucker@mac.com and the auto response goes through. I have received many emails over ronaldtucker@mac.com yesterday and today. After you shut down I went to your .com address and it was necessary to log in to get my forms, inorder to made modifications. Prior to the shut down everything worked perfectly.
    RST