What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't access account

    Asked by Jessica   on February 18, 2016 at 12:59 PM


    We've tried to log into our account and I don't have access. Can you let me know if the mlive@marriot.com account is still active?



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    JotForm Support

    Answered by Kevin_G on February 18, 2016 at 03:42 PM

    I was unable to find an account related to the email that you provided.

    If you have at least a link to one of your forms in that account would be helpful for us to know the username and email of your account.

    Provide us that if possible, we will be glad to search the account for you.