What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Delete my account

    Asked by Associationannourargentan on February 18, 2016 at 01:41 PM

    1 want  to delete my account please

    my account
  • Profile Image
    JotForm Support

    Answered by david on February 18, 2016 at 04:20 PM

    I will delete your account as per your request.  If there is anything else we can help with, just let us know.

  • Profile Image

    Answered by kib647 on February 18, 2016 at 04:34 PM

    I don't want to delete the account so I can't contiune using the forms I have and loose any of all the work I already done. I just need to "downgrade" to less than 100 forms a month for right now.

    Thanks,

    Kib

  • Profile Image
    JotForm Support

    Answered by david on February 18, 2016 at 06:03 PM

    In order for you to downgrade your account follow these steps

    Click on your account Settings

     

    Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section  and click on swith plan

     

    Then click on CANCEL SUBSCRIPTION