What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to sign up for a new account due to CSRF Token failed error

    Asked by Kurt  on February 18, 2016 at 03:18 PM

    CSRF Token failed, please contact with JotForm Support!

    Comes across the screen when trying to create an account. I have created a form for a survey I would like to use. Is this necessary to start using it? 

    survey JotForm sign up CSRF Token
  • Profile Image
    JotForm Support

    Answered by Boris on February 18, 2016 at 06:19 PM

    Sorry about the issues with singing up for an account, Kurt. I have just tried signing up for a new account to check, and it seems to be working fine on my end at the moment.

    Could you please try registering directly over the following link:

    https://www.jotform.com/signup

    Please let us know if this link works for you to sign up, or if you are experiencing any further issues. Thank you.