How can I upload .mp4 or .mov or other movie type files

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    DonnaJernigan
    Asked on February 18, 2016 at 03:32 PM

    I used your "Submit a Video" form and was surprised to see what formats are allowed.  Certainly not the common .mp4 or .mov files.

    How can we make that happen?

    I am still in test mode trying to get all the pieces to work before I create a website.

    Thank you.

  • Profile Image
    Boris
    Answered on February 18, 2016 at 06:24 PM

    You can easily set and select the file formats you wish to allow on your form, please take a look at the following guide:

    http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    As described in the guide, simply click on the File Upload field on your form, select Extensions, and enter whichever file extensions you like to allow - without the dot.

    If you need further assistance, please let us know and we will be happy to help.