What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I upload .mp4 or .mov or other movie type files

    Asked by DonnaJernigan on February 18, 2016 at 03:32 PM

    I used your "Submit a Video" form and was surprised to see what formats are allowed.  Certainly not the common .mp4 or .mov files.

    How can we make that happen?

    I am still in test mode trying to get all the pieces to work before I create a website.

    Thank you.

    Page URL:
    http://momentsbydonna.com/blog/pizazzcreations/

    Screenshot
    mov OR how how can i
  • Profile Image
    JotForm Support

    Answered by Boris on February 18, 2016 at 06:24 PM

    You can easily set and select the file formats you wish to allow on your form, please take a look at the following guide:

    http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types

    As described in the guide, simply click on the File Upload field on your form, select Extensions, and enter whichever file extensions you like to allow - without the dot.

    If you need further assistance, please let us know and we will be happy to help.