- JotForm SupportBDAVIDAnswered on February 18, 2016 at 09:33 PM
What is the issue you have encountered with your form? I just did a test submission and it worked:
If you are referring to the email notification not being delivered, it might be due to it's current configuration, the Sender E-mail is missing:
Please assign to it firstname.lastname@example.org. Also, check your spam folder, let us know if you need more help.
- dshabAnswered on February 19, 2016 at 08:46 AMThank you for your quick response. the problem is we don't receive emails
from the contact us page.
I checked the script on the page and the server
I changer the sender email to email@example.com
but I didn't get about checking my spam folder.
thank you for your time.
- JotForm SupportBDAVIDAnswered on February 19, 2016 at 10:05 AM
You are welcome! In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender.