What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't sign up an account, shows "CSRF Token failed..."

    Asked by Gustavo  on February 18, 2016 at 07:44 PM

    Tried to sign up and received this message:

    CSRF Token failed, please contact with JotForm Support!

    Page URL:
    jotform.com

    can't JotForm style size message
  • Profile Image
    JotForm Support

    Answered by Charlie on February 19, 2016 at 03:15 AM

    Apologies for the inconvenience. May we know if you are still unable to sign up an account to us. 

    I see your email address gva****@the*****a***cy.com already has an account with username pitchforms. You can log in using that account instead. If you are still having problems on this, please let us know.