What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Apologies for the inconvenience. I checked the form you mentioned and it is associated with the account with username reginanjani that has an account email firstname.lastname@example.org.
May I know if you are still having problems on this? And are you signing up an account on a different email? Please let us know and we will investigate it further.