What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the best way to manage versions?

    Asked by 2hippo on February 18, 2016 at 10:54 PM

    We have setup forms linked via API to our app, with test and live versions within our JF account, linked to test/live apps.  This works well.

    However, when copying form revisions from test to live, we want to copy without losing submitted forms data.  Tried cloning the test form to the live folder and renaming back to the original name (after archiving the original), but obviously we lose the past forms.  

    How would you suggest we manage the update cycle?

    Screenshot
    name app test form apps
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    JotForm Support

    Answered by Chriistian on February 19, 2016 at 04:40 AM

    If I understand correctly, you want to move the form created from the beta folder to the live folder while keeping the old submissions? To do so, simply follow the steps below:

    1. Select the form you want to move

    Example:

    2. Click the Folder button. 

    3. Uncheck the old folder where the form was located.

    4. Check the folder where you want the form to go.

    5. Click Apply when done.

    Your form should now be located in the live form while still keeping the old form submissions. If you don't see the changes immediately, simply refresh the page.

     

     

     

  • Profile Image

    Answered by 2hippo on February 19, 2016 at 07:46 PM
    Thanks for that.
    What I need to do is update a form in live with the beta version, but don't
    want to lose the data in the existing live version. I don't want to carry
    over submissions on beta to live. It's tricky.
    What I'm looking for is a way to draft and approve changes to the one form.
    Probably a long shot, but thought I would ask.
    Cheers
    ...
  • Profile Image
    JotForm Support

    Answered by Boris on February 20, 2016 at 09:16 AM

    There is unfortunately no way to keep drafts and approve changes on the live form in the way that you are asking about, so you would need to continue having a separate live and testing/beta form as you are doing now.

    Considering that you want to keep submission data from the old live form when the beta form comes in its place, you may want to try the following:

    1. Export existing submissions from the old live form:

    How to Partially Download Form Submissions as Excel/CSV/PDF?

    2. Import old submissions into the new form, the one that was moved from beta to live:

    Import App: Easily import your Excel or CSV data into JotForm

    This will create a duplicate submissions from the old form in your new form that came in its place. I hope this helps.