What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can my applicants save form page to continue later

    Asked by AIESECVietnam on February 19, 2012 at 11:08 AM

    Dear Jotform supporter,


    I'm having trouble with saving parts of an online job application form. My form have 6 page breaks, and my applicants can not save their information after they filled in some pages (at least filled in 1 page among 6 page breaks) and close the form. When they come back, all the filled info disappear.

    To do "save form to continue later", I follow all the instruction in User Guide/Advanced Features, now it seems not working. Could you advice on alternative of saving form for my applicants?

    This is link to my form: http://jotformpro.com/form/20311356288


  • Profile Image
    JotForm Support

    Answered by NeilVicente on February 20, 2012 at 04:56 PM

    This seems to be a bug with forms that contain a captcha field. I will have this reported to our developers for further investigation.

    In the meantime, removing the captcha field will make the saving process work.

  • Profile Image

    Answered by AIESECVietnam on February 22, 2012 at 09:47 PM

    Thanks a lot, it works on my form now :)