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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Save and continue later: Only hit submit when form have been completed entirely

    Asked by athdept on February 19, 2016 at 09:22 AM

    Hello-

     

    I have a quick question about the Save for Later option on forms. Are the users only support to hit submit when the form have been completed in it's entirety? Or will they need to hit submit every time they change the form? The reason I ask is because I have a form embedded in Wordpress I'd like users to complete and save items to return to later. I was under the impression that they had to save their responses each time they made a change. Is that correct?

    save for later responses continue later save form save and continue autofill
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    JotForm Support

    Answered by Mike_G on February 19, 2016 at 11:56 AM

    I just would like to clarify first, are you referring to this workaround, How-to-Save-Forms-and-Continue-Later?

    On the demo form on that guide, you will need to submit the initial form to create a session for the main form.

    Check the screencast below:

    Notice that on the screencast above, I needed to submit the initial form so a session will be created for me for the main form. Also, when the Next button on the main form is clicked data on the current page are being saved. 

    Please be reminded that if the main form is submitted, the session created in it are gone. Meaning, if you load the form with that session parameter, it will load an empty form already.

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    Answered by athdept on February 19, 2016 at 03:46 PM
    Ok. I have a form that embedded in wordpress I would like user to save as
    they complete steps along the way. Would you suggest I incorporate the next
    button? Also, is there a way to extend the amount of time you have to
    complete the form (beyond 4 weeks)?
    ...
  • Profile Image
    JotForm Support

    Answered by Jan on February 20, 2016 at 03:20 AM

    We actually have 2 ways in saving the form and continuing it later. My colleague Mike_G provided the first one and the other one is this: How-to-Enable-Auto-Fill-Feature

    Since you mentioned about the time or duration how long the data will be saved then I believe you are using the Auto-Fill feature. Unfortunately, 4 weeks is the maximum time or duration for the data to be saved.

    Let us know if you need further help. Thank you.

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    Answered by athdept on February 22, 2016 at 10:46 AM
    Can you please address the following question in my previous response:
    Ok. I have a form that embedded in wordpress I would like user to save as
    they complete steps along the way. Would you suggest I incorporate the next
    button?
    Thanks,
    ...
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    JotForm Support

    Answered by EltonCris on February 22, 2016 at 12:32 PM

    Using the next/back button to save the form requires pagebreak tool as suggested by my first colleague. I would highly recommend this since the data is saved on the JotForm server and can be accessed using different browsers/machine as long as the session parameter is on the form URL which will retrieve the saved form data. If you have embedded the form in your wordpress site, you should use the iframe embed code in order to get this to work then make sure to append the session parameter on your website URL so it is passed over to the embedded form http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Example: http://yourwebsite.com/page1/?session=usersemail@mail.com

    ---

    The second method suggested by my colleague saves the data on the local browser storage so the user has to use the same browser in order to retrieve the data. This has more advanced options since this can be configured in your form preferences. This also works on embedded form like on wordpress.

    Whichever you want to implement in your form is up to your preference.

    Hope this clears your question. Thanks!

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    Answered by athdept on February 23, 2016 at 09:45 AM
    I tried testing the first option from a different browser and it did not
    pull up the information I completed in another browser.
    Form completed in Firefox:
    [image: Inline image 1]
    Form shown in Chrome (even though it was completed in Firefox):
    [image: Inline image 2]
    Am I doing something wrong?
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 23, 2016 at 10:50 AM

    @athdept 

    Our forum does not accept email attachments so we suggest uploading the screenshots in your post here. https://www.jotform.com/answers/776324

    May we also know what method you're using? I presume this one base on your statement since you are using multiple browsers to retrieve the data. If you can provide to us the form URLs or the page where they are embedded, it would be 10 times easier to check and troubleshoot the problem. Thanks!

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    Answered by athdept on February 23, 2016 at 11:37 AM

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    Answered by athdept on February 23, 2016 at 11:38 AM

    I sent the screen shots. The first is Firefox. The second is chrome. To answer your question: Yes, that is the save for later method I was using.

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    JotForm Support

    Answered by EltonCris on February 23, 2016 at 12:52 PM

    It is working fine.

    Example: http://www.jotformpro.com/32917583090963?session=lamccray@umich.edu

    The data will be saved as soon as the user clicks on the next button. So to ensure that the user will click on it, you can change the "next" text on the page break property to something else like "Save and Continue".

    By the way, as soon as you complete the form (submit the form), the saved data will be automatically cleared since it is sent into your form.

    Thanks!

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    Answered by athdept on February 24, 2016 at 01:45 PM
    I have tried testing this method using a clone form and it does not seem to
    be working for me. I have added a next button as instructed along with the
    session ID parameter for users to return to the form. Seems to works fine
    in the same browser type. When I paste the url with the session ID into
    another browser the form is blank (although I completed page one and hit
    next). Here is the cloned form: https://form.jotform.com/60544523265958 Can
    you please review and let me know what I am doing wrong?
    ...
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    JotForm Support

    Answered by EltonCris on February 24, 2016 at 02:51 PM

    You have enabled "Autofill" saved method on that form. Please disable it in order for the session method to work on different browser.

    Thanks!

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    Answered by athdept on February 25, 2016 at 09:45 AM
    I disabled Autofill and it still does not work.
    ...
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    JotForm Support

    Answered by EltonCris on February 25, 2016 at 11:39 AM

    It is working for me. I tried it on that form.

    Example:

    https://form.jotform.com/60544523265958?session=idarktech@jotform.com

    Try to check this using different browsers. You should see the same data on these fields.

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    Answered by athdept on February 29, 2016 at 09:45 AM
    I too tried using two different browsers and it did not work. I just
    re-tested it and it seems to be working now. I will let you if I experience
    issues again.
    I do have additional questions about the save for later instructions. It
    says to create two separate forms and use the next button. Can you use the
    next button to go to another form (didn't see anything in the settings that
    allow you to do so)? Also, If I am sending users an email to continue the
    form, which form should be included in the email? If they've partially
    completed the second form, how will the form store/save this data and
    recognize them the next time they go to enter data?
    Thanks,

    ...
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    Answered by athdept on February 29, 2016 at 10:45 AM
    Another question: I really want my users to save & continue/complete this
    form only using iframe on our site. What method do you recommend to
    accomplish this? I don't want my users to be redirected to the jotform
    separately as I want them to be directed to a specific page on our site.
    However, I do want to their data stored.
    Thanks,

    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on February 29, 2016 at 11:31 AM

    Thanks and glad to know that the save and continue is working now.

    With regards to your other questions, I have split them into a separate thread so we can answer them without jumping into different issues.

    http://www.jotform.com/answers/783677

    http://www.jotform.com/answers/783678

    We'll be on these threads shortly. Thanks!

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    JotForm Support

    Answered by EltonCris on February 29, 2016 at 11:33 AM

    Sorry, here's the 2nd thread. http://www.jotform.com/answers/783678