my dropbox form is not submitting all its files?

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    salescadsuppliesie
    Asked on February 19, 2016 at 10:25 AM

    Hi,

     

    My jotform is not submitting all its files.

    We use the dropbox api

     

    For Example:

    Upload six files and we only receive 3 of them.

     

     

  • Profile Image
    BDAVID
    Answered on February 19, 2016 at 12:05 PM

    I checked your webpage, and the form did not show up, seems like you have disable it:

    On regards of some files not being sent to Dropbox, it might be due to the size limit, remember that individual max file size is 300MB. Files over 300MB are not being forwarded to Dropbox, but you can download them from your JotForm storage.

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Let us know if you have more questions.