What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my dropbox form is not submitting all its files?

    Asked by salescadsuppliesie on February 19, 2016 at 10:25 AM



    My jotform is not submitting all its files.

    We use the dropbox api


    For Example:

    Upload six files and we only receive 3 of them.



    Page URL:

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    JotForm Support

    Answered by BDAVID on February 19, 2016 at 12:05 PM

    I checked your webpage, and the form did not show up, seems like you have disable it:

    On regards of some files not being sent to Dropbox, it might be due to the size limit, remember that individual max file size is 300MB. Files over 300MB are not being forwarded to Dropbox, but you can download them from your JotForm storage.


    Let us know if you have more questions.