What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is not mobile responsive on IPhone

    Asked by christinebeirne on February 19, 2016 at 01:11 PM

    Hello,

    Not sure if the form is mobile responsive on other platforms, but it doesn't even show on IPhone 6.  (Even though it is fine on IPad).

    Help!

    Page URL:
    http://www.focusonthemasters.com/RSVP.html

    Screenshot
    Mobile mobile responsive ipad hello
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    JotForm Support

    Answered by Nik_C on February 19, 2016 at 03:11 PM

    Hi, 

    I can see that you change url to your page when it detects you are coming from mobile device. I think that is linked with your problem. Whenever i get mobile version of your site form is not working.

    Can you check if there is a problem with embeding your jotform in mobile version of the page?

    You have multiple ways of embedding Jotform on your website. Could you try to embed your form via iFrame method or any other way of embeding.

    You can embed your form via iFrame  by clicking on Publish button on form builder.

    Then click on Embed button and choose iFrame from embed options.

     

    Copy code from gray text area and embed it on your site.

     

     

    Please let me know if this works for you.

     

    Best regards.

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    Answered by christinebeirne on February 19, 2016 at 03:40 PM

    Hi,It worked. Right now we are using Godaddy's website builder....turned off mobile version and it works.

    Thanks!

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    Answered by venco on February 19, 2016 at 03:44 PM

    HI, THAT MAKE MY FORM GOING AGAIN IN ONE COLUMNS WHEN OPEN IN DESKTOP. PLEASE FIX YOUR PLATFORM TO WORK GOOD IN ALL WAYS. WE WASTE TIME GOING AROUND AND AROUND

     

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    JotForm Support Manager

    Answered by Jeanette on February 19, 2016 at 04:39 PM

    Please embed the form using the default Embed code or the iFrame code. 

    However, to make it to work in mobile browsers, you must enable the Mobile responsive option, here is how: How to make Forms Mobile Responsive