Why can't we see notification in submissions area?

  • dtuiadmin
    Asked on February 19, 2016 at 2:33 PM

    We received a Notification with the content of the transaction. However, it does not show in the Jotform submissions area or in PayPal. Please advise.

    Jotform Thread 776643 Screenshot
  • David JotForm Support Manager
    Replied on February 19, 2016 at 5:15 PM

    There is no need to open multiple thread for the same inquiry, it has been addressed here: http://www.jotform.com/answers/776641