Why does't the payment show in PalPay?

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    Asked on February 19, 2016 at 02:44 PM

    We sent you a support email related to this. The image attached is the same, but we realized that the transaction is located in our newly created form. The customer in the attached has two transactions. The 2/16/2016 transaction was completed. However, the 2/18/2016 sent a notification to us, but it is not in the PayPal account. Please advise.

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    Answered on February 19, 2016 at 05:14 PM

    I have answered your question on this thread: http://www.jotform.com/answers/776641-Why-can-t-we-see-notification-in-submissions-area

    If you have more details or you are still experiencing this issue, please let us know on that thread, that will allow us to assist you better and avoid talk on multiple threads about the same issue.