Why does't the payment show in PalPay?

We sent you a support email related to this. The image attached is the same, but we realized that the transaction is located in our newly created form. The customer in the attached has two transactions. The 2/16/2016 transaction was completed. However, the 2/18/2016 sent a notification to us, but it is not in the PayPal account. Please advise.

I have answered your question on this thread: http://www.jotform.com/answers/776641-Why-can-t-we-see-notification-in-submissions-area. 

If you have more details or you are still experiencing this issue, please let us know on that thread, that will allow us to assist you better and avoid talk on multiple threads about the same issue.

Thanks.