What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Font size is not consistent on generated Submission PDF files

    Asked by jjland on February 19, 2016 at 03:14 PM

    yes on that page they are uniform but not of the pdf version that gets emailed that's what ive been trying to say all this time.


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    JotForm Support

    Answered by Mike on February 19, 2016 at 03:26 PM

    It looks like that text is being automatically resized based on available space on our default submission PDF files. I have attached a bug report ticket to this thread and forwarded it to our Development Team.

    In the meantime, I have added a Customized PDF report to your form. It should fix the issue with the text size. Please check the PDF now.

    Please note that Customize PDF report tool is still in beta, so it may be not that easy to use in order to get the exact layout you need.