What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The submission ID is internal to our system, and can't be modified nor set by end users. If you like to set up your own custom order number, you may want to try using our Unique ID widget instead:
It allows for customized and unique IDs, so that you can set your own format you would like to use as your order number.
Here is a guide on How to Add a Widget to your Form.
Please let us know if you need further clarifications or if you run into any snags while setting it up, we are here to help.
I saw this option, but I would also like to include the Unique ID on the auto responder email. Is that possible? I didn't see that as an option when I added the Unique ID to my form.
Thank you for your quick reply!
You can certainly use this value in your email notifications and autoresponders. After adding the Unique ID widget to your form, and configuring it, here is how it looks in my example:
Next, you just need to make sure it is added into your autoresponder. To do that, edit your Autoresponder by clicking Emails, and then on Edit of the autoresponder:
Add the field into the desired place of the body of the email by clicking on the field's name on the right:
Upon submission, the autoresponder will automatically contain this custom order number we have created with unique ID widget:
Please try it out and let us know if you experience any issues in setting it up. We will be happy to help.
Thank you. Got it all sorted!
On behalf of my colleague Boris, you are quite welcome. :-)
Contact us anytime for any assistance you need.