What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Customize PDF: Numbered/Bullet lists are not supported

    Asked by jjland on February 19, 2016 at 04:51 PM
    Ok thank you for getting the text size back to the normal size it is supposed to be. unfortunately now it deleted the formatting of the indented bullet points ill attach a file.
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    JotForm Support

    Answered by Mike on February 19, 2016 at 04:56 PM

    Unfortunately, numbered lists are not currently supported by our Customize PDF tool. We have sent a bug report to our developers. There is no ETA for when it will be fixed, but we will let you know if we have any updates.

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    Answered by jjland on February 19, 2016 at 05:00 PM

    you went into my account and started messing around to fix the text size issues they were working and so was my conditional formatting! please put someone else on this case because you obviously have no idea what you are doing!

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    JotForm Support

    Answered by Mike on February 19, 2016 at 05:07 PM

    No, I did not change anything within your form. I have only added a Customize PDF report view. It does not affect your form in any way.

    You have two options:

    1) Use standard PDF layout where the font size is not consistent.

    2) Use Customized PDF view where the font size is consistent, but the bullet points do not work.

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    JotForm Support

    Answered by Mike on February 19, 2016 at 05:10 PM

    If you do not like the Customized PDF layout you can remove a PDF Design report to restore the default layout with different font sizes.