How many monthly submissions am I allowed with a free account?

  • Profile Image
    writecy
    Asked on February 19, 2016 at 05:48 PM

    I've just been notified that one of my forms has received the maximum number of payment submissions and has been disabled. I just wanted to clarify one thing: if I disable the PayPal integration and use the form only as a registration form, can I still use the form to collect up to 100 monthly submissions?

    User name/email: info@writecy.com.

    Thanks!

  • Profile Image
    Boris
    Answered on February 20, 2016 at 08:05 AM

    The submission counters allow up to 100 regular submissions OR up to 10 payment submissions per month, whichever comes first.

    Since your account is already over its limits for the payment submissions, disabling your payment form does not affect the counter that is over the limits.

    If you need to receive more than 10 payment submissions per month, please upgrade your subscription to one of the plans that supports the number of payments you will need:

    http://www.jotform.com/help/331-How-to-upgrade-my-account

    Please let us know if there is anything else we can help you with, and we will be happy to do so.