Can we use the "free" version for 9 months and the fee version 3 months? We only take payment for a limited time each year.

  • IBX
    Asked on February 19, 2016 at 10:55 PM
  • Ashwin JotForm Support
    Replied on February 20, 2016 at 10:52 AM

    Hello IBX,

    Please be noted that you can use free plan for any number of months. The only thing you need to keep in mind that free plan has submission limits and your account usage should be within the submission limits.

    You can upgrade your account only when you need it and the downgrade it anytime you think you will not have more usages. For example you can use free plan form January to September and then upgrade in October. You can then cancel your subscription in December.

    The following guides should help you :

    Upgrade your account:  http://www.jotform.com/help/331-How-to-upgrade-my-account 

    Cancel subscription:  http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!