What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we use the "free" version for 9 months and the fee version 3 months? We only take payment for a limited time each year.

    Asked by IBX on February 19, 2016 at 10:55 PM
    3 and fee months
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    JotForm Support

    Answered by ashwin_d on February 20, 2016 at 10:52 AM

    Hello IBX,

    Please be noted that you can use free plan for any number of months. The only thing you need to keep in mind that free plan has submission limits and your account usage should be within the submission limits.

    You can upgrade your account only when you need it and the downgrade it anytime you think you will not have more usages. For example you can use free plan form January to September and then upgrade in October. You can then cancel your subscription in December.

    The following guides should help you :

    Upgrade your account:  http://www.jotform.com/help/331-How-to-upgrade-my-account 

    Cancel subscription:  http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!