How do I downgrade to Basic Account?

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    Asked on February 19, 2012 at 10:21 PM

    I would like to downgrade but can't seem to find any buttons to downgrade.

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    Answered on February 20, 2012 at 05:29 AM

    Hi there,

    I have now cancelled your subscription for you. You will not be charged again. Your account will remain Premium until the paid period expires which is on March 13, 2012.

    Your forms and data will not be affected in any way when your account downgraded to a free one. 

    Feel free to resubscribe anytime you wish. Thank you for using JotForm and have a great day!