What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How are payments processed for businesses in Canada?

    Asked by Saleem  on February 20, 2016 at 07:43 AM

    Is there an extra cost for processing payments for businesses in Canada? How does the process work from start (customer paying) to finish (us receiving the money). Thank you.

    in how start thank receiving work
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    JotForm Support

    Answered by BDAVID on February 20, 2016 at 07:12 PM

    No, there is no extra cost for processing payments in Canada, the process is the same, you have to use one of our integrated payment gateways: https://www.jotform.com/help/47-Order-Form-Basics 

    Please check these guides: 

    https://www.jotform.com/help/47-Order-Form-Basics

    https://www.jotform.com/help/49-Order-Form-Types

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    Just note that there are limits when it comes to receiving payments. On free accounts the monthly limit is 10, if you reached that limit, you won't be able to receive more submissions until the counter resets on the first of the following month. 

    If you need to receive more, you might want to upgrade to paid plan that best suits your needs:

    https://www.jotform.com/help/331-How-to-upgrade-my-account 

    If you have another question please open a new thread, we will be glad to assist you.