Not receiving e-mail notifications from JotForm

  • ceejay1952
    Asked on February 20, 2016 at 11:09 AM

    Since Tuesday this week, I have not been receiving any email notifications from Jotform when someone completes one of our on-line forms!
    Posted a private enquiry last night, but have heard nothing!

    Can you help me??

  • Kevin Support Team Lead
    Replied on February 20, 2016 at 11:08 PM

    I checked the email address that you are using and it's not in our bounce list. Could you share us the link to the form with the issue? 

    We will be glad to take a look on it.