What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I change the default email address

    Asked by petesmit on February 20, 2016 at 11:18 AM

    the notification emails need to go to a new email address. It appears that I have changed it but when I send a test

    it says an email has been sent to the default email address which is the old one

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Nik_C on February 20, 2016 at 05:41 PM

    Hello there,

    To change the submission email, which is currently this one: tf***ul**ill@btinternet.com,

    Please log in to your JotForm form builder and click on Emails:

    And there go to Reply to and Recipient Settings:

    And change your Recipient E-mail address:


    Please let me know if that worked for you.


    Best regards.