What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I created a form but seem to have major issues with the way the form is built and how it appears when sent as a test.

    Asked by BigBranchJF1 on February 21, 2016 at 09:40 AM

    You can see below my form and then the image shows what is sent when it is submitted.  Not sure where the disconnect is taking place.  Also, how do I get the form to appear as a notifier to look exactly how it is designed?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 21, 2016 at 01:05 PM

    You have more than one email notification: 

    Seems like in notification 2 there are fields that does not even exist in your form any more, such as "Do you own the home". So, I would recommend you to delete your notifications, and recreate them again, so all your form fields will be updated: http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    On regards of the design of the email notification, that's the default design, if you want to customize it too look like your form's style, then you will need do it through edit tools of the compose email:

    Let us know if you need more help.