paypal widget still calculates shipping

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    Asked on February 21, 2016 at 11:34 AM

    I have a coupon code to remove shipping, but paypal still adds it in. Any ideas why that might be?

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    Answered on February 21, 2016 at 02:08 PM

    I checked your jotform and I found that there is Shipping Cost setup on the form. This was the reason for the Shiiping amount charge on the Paypal payment.

    You can remove the Shipping Cost option to remove the shipping charge on payment.

    Let us know if this did not resolve the issue.