paypal widget still calculates shipping

  • kolbert
    Asked on February 21, 2016 at 11:34 AM

    I have a coupon code to remove shipping, but paypal still adds it in. Any ideas why that might be?

  • jonathan
    Replied on February 21, 2016 at 2:08 PM

    I checked your jotform http://www.jotform.us/form/60512961522147 and I found that there is Shipping Cost setup on the form. This was the reason for the Shiiping amount charge on the Paypal payment.

    paypal widget still calculates shipping Image 1 Screenshot 20

    You can remove the Shipping Cost option to remove the shipping charge on payment.

    Let us know if this did not resolve the issue.