What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to access account

    Asked by Mark  on February 21, 2016 at 02:23 PM



    I have had a free jotform account for a year or 2 now but I am now unable to login. My previous email is now no longer in use as I no longer work for that company. Are you able to help me access my account ?

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    JotForm Support

    Answered by jonathan on February 21, 2016 at 03:41 PM

    Can you please tel us what was the email account used on the JotForm account?

    The email account is a key part of the account security and will be required to be accessed for any account/profile related access.

    We will wait for your update.