Unable to access account

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    Mark 
    Asked on February 21, 2016 at 02:23 PM

    Hi

     

    I have had a free jotform account for a year or 2 now but I am now unable to login. My previous email is now no longer in use as I no longer work for that company. Are you able to help me access my account ?

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    jonathan
    Answered on February 21, 2016 at 03:41 PM

    Can you please tel us what was the email account used on the JotForm account?

    The email account is a key part of the account security and will be required to be accessed for any account/profile related access.

    We will wait for your update.

    Thanks.