I hide a field in the form however i found it still appearing

  • b.m.ezzat
    Asked on February 21, 2016 at 3:50 PM

    Dears 

    i hide the below fields (customized meal) in the form however i found them appearing actualy

    I hide a field in the form however i found it still appearing Image 1 Screenshot 30

     

    And its appearing in the form as below

    I hide a field in the form however i found it still appearing Image 2 Screenshot 41

     

  • jonathan
    Replied on February 21, 2016 at 5:42 PM

    I was able to see the problem on the form https://form.jotform.com/52545237519964 

    I hide a field in the form however i found it still appearing Image 1 Screenshot 20

    Allow me to check further what could be the caused. I'll get back to you shortly.

     

     

  • jonathan
    Replied on February 21, 2016 at 6:02 PM

    The hidden fields were conflicting with the Hide Conditions you had on the form using the Collapse field.

    I hide a field in the form however i found it still appearing Image 1 Screenshot 50

    fields were also made to hide using Collapse field Hide Condition

    I hide a field in the form however i found it still appearing Image 2 Screenshot 61

     

    I hide a field in the form however i found it still appearing Image 3 Screenshot 72

     

    ----

    To correct this, you should SHOW the fields instead. 

    And then update the Hide Conditions to this 

    I hide a field in the form however i found it still appearing Image 4 Screenshot 83

     

    You can review my test form https://form.jotform.com/60516762937968 . Check the Meals collapse field.

    Hope this help. Let us know if still not working for you.