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  • Profile Image

    I hide a field in the form however i found it still appearing

    Asked by b.m.ezzat on February 21, 2016 at 03:50 PM

    Dears 

    i hide the below fields (customized meal) in the form however i found them appearing actualy

     

    And its appearing in the form as below

     

    Page URL:
    https://form.jotform.com/52545237519964

    hidden fields hide field calculation
  • Profile Image
    JotForm Support

    Answered by jonathan on February 21, 2016 at 05:42 PM

    I was able to see the problem on the form https://form.jotform.com/52545237519964 

    Allow me to check further what could be the caused. I'll get back to you shortly.

     

     

  • Profile Image
    JotForm Support

    Answered by jonathan on February 21, 2016 at 06:02 PM

    The hidden fields were conflicting with the Hide Conditions you had on the form using the Collapse field.

    fields were also made to hide using Collapse field Hide Condition

     

     

    ----

    To correct this, you should SHOW the fields instead. 

    And then update the Hide Conditions to this 

     

    You can review my test form https://form.jotform.com/60516762937968 . Check the Meals collapse field.

    Hope this help. Let us know if still not working for you.