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    I hide a field in the form however i found it still appearing

    Asked by b.m.ezzat on February 21, 2016 at 03:50 PM


    i hide the below fields (customized meal) in the form however i found them appearing actualy


    And its appearing in the form as below


    Page URL:

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    JotForm Support

    Answered by jonathan on February 21, 2016 at 05:42 PM

    I was able to see the problem on the form https://form.jotform.com/52545237519964 

    Allow me to check further what could be the caused. I'll get back to you shortly.



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    JotForm Support

    Answered by jonathan on February 21, 2016 at 06:02 PM

    The hidden fields were conflicting with the Hide Conditions you had on the form using the Collapse field.

    fields were also made to hide using Collapse field Hide Condition




    To correct this, you should SHOW the fields instead. 

    And then update the Hide Conditions to this 


    You can review my test form https://form.jotform.com/60516762937968 . Check the Meals collapse field.

    Hope this help. Let us know if still not working for you.