What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autoresponder doesnt work when Form Submissions are Edited

    Asked by diturkey on February 21, 2016 at 04:39 PM

    when i edit someones form via the submissions menu, it used to send another confirmation as the auto responder to the address provided in the form. it doesnt do that anymore. is there a way i can activite this feature?

     

     

    Submissions edit submission autoresponder
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    JotForm Support

    Answered by jonathan on February 21, 2016 at 06:38 PM

    In the form Autoresponder E-mail make sure that the option "Send on editing submissions" is checked.

     

    That is the option that triggers the email when you Edit submissions.

    Hope this help. Please let us know if issue still persist.