What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to integrate with Google Drive

    Asked by Pollinate on February 22, 2016 at 02:52 AM
    Hello
    Can you please advise how to integrate with Google Drive?
    Thanks
    ...
  • Profile Image
    JotForm Support

    Answered by beril on February 22, 2016 at 03:17 AM

    You can integrate with Google Drive easily with JotForm.

    Here is how to do this:

    1) Click on Integrations.

     

    2) Choose Google Drive.

     

    3) Click on Authenticate to give permission from your Google Drive account.

     

    4) A small pop-up window will request permissions. Click on Allow button.

     

    5) On the next step, you can customize your folder names. Click the "pencil" icon to select the fields as your custom folder name or input your own custom folder name. Click on the "Apply" button to save the selections.

    6) Finally, click on the "Complete Integration" button to save the integration:

     

    That's all. You can now start getting files on your Google Drive. 

  • Profile Image

    Answered by Pollinate on February 24, 2016 at 12:48 AM

    Hello Beril,

     

    We have already integrated the form with a Google spreadsheet. I have attached the images below - please tell us why we still get the quota exceeded error. 

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    JotForm Support

    Answered by beril on February 24, 2016 at 03:14 AM

    I've checked your forms. I see that you did not delete your submissions.

    Unfortunately, as I've mentioned before it is not possible to increase the available upload space by deleting uploaded/attached files without deleting the submission.  After downloading your submissions you need to delete your submissions from your submission page and trash folder.

    If it doesn't solve your problem, please do let us know. We will be glad to assist you.

  • Profile Image

    Answered by Pollinate on February 25, 2016 at 12:22 AM

    Hello Beril,

     

    I have deleted all submissions because we have these in our Drive already. But the error seems to be recurring while trying to open the form. 

     

    Could you have a look and tell me why this is happening?

     

    Best,

    Arjun

  • Profile Image
    JotForm Support

    Answered by beril on February 25, 2016 at 03:11 AM

    Hi Arjun,

    When I've checked you main account I see that you didn't delete your submissions.

    You can delete your submissions as you see below:

    On the other hand, I've reset your uploaded space to help you. Please note that, we can reset your upload space just for once.

    Now, you can view your forms without any issue.

    If you have any question or issues, please let us know. We always here for you.