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  • Profile Image

    It seems that unwanted texts appear on my site...

    Asked by Jovienne  on February 22, 2016 at 06:06 AM

    It seems that unwanted texts appear on my site when I copy and paste the form number into the JotForm widget for Adobe Muse. 

    It sometimes appear in the widget it self or at the top of the page. I've added a snap of the page, it appears under the red bar on top. 

    If possible please help!

    Kind regards, 

    Jovienne

     

    Screenshot
    site texts JotForm adobe muse and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 22, 2016 at 07:45 AM

    Hello Jovienne,

    I am unable to trace your account. I am able to see few guest and a free account with your IP address but none of the form displays the above texts which you have shared in the screenshot above.

    Please let us know your form ID and the webpage URL where you have embedded your form and we will take a look.

    We will wait for your response.

    Thank you!

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    JotForm Support

    Answered by ashwin_d on February 22, 2016 at 10:57 AM

    Hello Jovienne,

    I did check your form #60073590194354 and it does not display any text above the form. The texts are actually not part of the form. Please check the screenshot below:

     

    It is most likely the text on Muse webpage where you are trying to embed your form. Can you please embed your form in a new page in muse and see if the text appears?

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by Huberson on February 22, 2016 at 12:43 PM

    On behalf of my colleague you are welcome!

    It is always a pleasure for us at JotForm to support you :)