What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    error with facebook integration

    Asked by cindy on February 20, 2012 at 11:06 AM
    This has been happening for quite sometime now, everytime I use my submit button via facebook integration, I am automatically redirected to this error text:


    Given URL is not allowed by the Application configuration.

    Would someone help me resolve this problem? >.<


    Page URL:

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    JotForm Support

    Answered by NeilVicente on February 21, 2012 at 02:29 AM


    Did you correctly follow the steps provided by the Facebook Integration wizard?

    Try using this App ID on your form's facebook integration for testing purposes: 348422868514392

    If it works, then something must be wrong on your App configuration. You must have probably entered an invalid URL in the website settings. It should be https://www.jotform.com

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    Answered by Thinkaboutzeka on March 01, 2012 at 11:21 PM

    Hi, i'm Shirley.. and i, having this problem too! Please advice. Thanks

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    Answered by fxr on March 02, 2012 at 05:14 AM

    Hello Shirley,

    Please open a new thread for your issue. 

    Include the form URL & what you have entered into Site URL under Website on your Facebook app configuration page.