What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Meu username não existe mais

    Asked by Charles  on February 22, 2016 at 07:39 AM

    Olá,

     

    Não consigo mais acessar meu usuário, quando solicito nova senha informa que o username não existe.

    Como prosseguir?

    ol
  • Profile Image
    JotForm Support

    Answered by Kiran on February 22, 2016 at 08:59 AM

    It seems that you are trying to login using a different username. As I check the last edited form, I see that you are editing the form titled "queroFinanciar.com - Solicitação Empréstimo Pessoal". This form is associated with an account charlesu2004. Please try login using this username to edit your forms. If you have forgotten the password, you may try resetting the password from the login screen so that the password reset instructions shall be sent to the account registered email address.

    Hope this information helps!