What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is your site working correctly?

    Asked by Liz Koehler  on February 22, 2016 at 10:52 AM

    When I attempt to load your homepage it shows up in html format.

    site correctly format html format shows in
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    JotForm Support

    Answered by Kevin_G on February 22, 2016 at 12:06 PM

    It's working normally on my end, try clicking on this link: https://www.jotform.com/

    If the issue still persists, please share us a screenshot, it would be helpful.

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    Answered by Liz Koehler  on February 23, 2016 at 08:54 AM

    It's still not working for me. I spoke with my internal tech and they couldn't figure out the problem and suggested I continue to pursue this. Here is what my screen looks like still this morning.

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    JotForm Support

    Answered by Kevin_G on February 23, 2016 at 10:50 AM

    Seems like it is not loading the resources that make work properly the site.

    Could you share us a screenshot of the web console please? 

    If you are using Chrome, use this keyboard shortcuts:

    Windows:  Ctrl+Shift+J.

    Mac:  Cmd+Opt+J.

    Would be helpful for us to see if there is something that is blocking the resources and it is not allowing to load the website properly.

     

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    Answered by Liz Koehler  on February 23, 2016 at 10:56 AM

     

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    JotForm Support

    Answered by Kevin_G on February 23, 2016 at 12:31 PM

    I do not see any error that could be disallowing the resources. 

    Have you tried loading the website in other browser? 

    Could you try please?

    Also, disable any plugin or software that could be blocking the website, try using Firefox as well. Do let us know how it goes.