JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Your submissions counter is correct, I tested some of your forms and I was able to load them.
Share us the link to the form with the issue and we will be glad to take a look to it.