What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Fillable PDF creator not opening

    Asked by fuoriluogoasti on February 22, 2016 at 11:18 AM

    I came here




    It shows the popup 

    Pick a Form to Generate PDF Form


    I click on

    Create PDF Form


    Infinite loading, nothing happens...



    Whats the problem?


    Thanks a lot, I need an answer in three days



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    JotForm Support

    Answered by Welvin on February 22, 2016 at 12:37 PM

    I cannot replicate this. Please check your browser console to see if there are errors on it that are related to the PDF creator.



    For now, please try the Create PDF in My Forms:



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    Answered by fuoriluogoasti on February 22, 2016 at 12:39 PM


    it happens both with Chrome and Firefox

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    JotForm Support

    Answered by david on February 22, 2016 at 02:21 PM

    Let us know which form you are having trouble create a fillable PDF from and we will be happy to have a closer look.  Some fields cannot be converted to PDF format and forms that are quite long also have trouble being converted:


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    Answered by fuoriluogoasti on February 22, 2016 at 02:37 PM

    Not loading anyone.


    I need to import a pdf and make it fillable so that the layout it is respected.


    Or to create a form that can be download as pdf by subscribers buth with the exact layout I want, because they have to print it and sign it.

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    JotForm Support

    Answered by david on February 22, 2016 at 03:42 PM

    You can add a "Print" button to the form to allow users to print the exact layout of the form when viewing it:


    It is also possible to include an edit submission link that will allow them to return to their submission data to print within the form:


    Our fillable PDF forms do not have the ability to be styled.