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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How come my "text" option does not show up on the notifier or autoresponder?

    Asked by Elaine on February 22, 2016 at 02:49 PM

    I added text to my form, it's a section that talks about our terms and conditions, it shows up on the remote form ( via iPad) but not in the notifier email or the auto-respoder email?

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    JotForm Support

    Answered by Nik_C on February 22, 2016 at 04:29 PM


    The problem is that text fields will not go through submission since they are not connected to some value.

    So you can either copy your terms and conditions and paste them inside of email notification body, or you can insert that text inside of text area and make it read only, so it will be submitted.

    To do that please follow this instruction that I made for you:

    You can do the same for autoresponder.

    Please let me know if you have more questions.

    Best regards.